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Technology problems are people problems.  We use human centered design to research, improve and innovate human experience.

Gisele Waters, Ph.D. 
Research & Operations

Gisele leads professional services which provide innovation research on socio-technical systems integration and organizational practices. She led the development of prevention services for primary senior care integrating remote patient monitoring for hypertension, biological age, and high tech diagnostics inside one of the largest Federally Qualified Health Center (FQHC) in Texas. Her experience with human teaching and learning across industries brings much needed perspectives to design, healthcare operations, and innovation research. Her work with best practices and standards development has helped clients use leading frameworks in change and implementation. Gisele is Working Group Chair of a new IEEE-SA Standard P3119 and an expert member on professional standards development at IEEE (Institute for Electrical & Electronics Engineers): 7000-2021, P7004, P2418.6, ECPAIS and 2089-2021. She also Chairs the research of doctoral candidates as Adjunct Faculty Fischler School of Education at Nova Southeastern University.    

John C Waters
Data Engineer

John Waters leads the technical design and architecture collaborations on data strategy and solutions. Across industry verticals and business functions, John can transform any existing application, business need and technology challenge into an optimal solution. Deep experience he has in the energy, process and information technology industries providing technical design, architecture, and project management. John helps define architectural guidelines and specifications for production related IT systems that improve business' agility, efficiency while reducing implementation costs.  He is an adaptive, creative and out-of-the-box thinker, great at articulating complex issues and designs within large organizations to convince, guide, and ultimately focus on the goal of making complex solutions work simply and perform well.

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