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ABOUT

We help people, culture and technology work together optimally to derive full symbiotic benefit.  We address business and technical needs by helping subject matter experts, social science researchers, and designers collaborate on change and transformation. 

Gisele Waters, Ph.D. 
Founder and President
John C Waters
Digital and Data Engineer

Gisele Waters, Ph.D is Founder of Engineering Hearts™ and President of Symbiotica LLC. She leads the professional services company providing research on user, behavior, cultural change and innovation practices. Leading the qualitative design research with the Design Run Group, she is currently assisting a healthcare provider address change challenges while aiming for person-centered care. Her experience with human teaching and learning across industries brings much needed perspectives to healthcare innovation and qualitative design research, especially as it pertains to co-creating cultures in change initiatives. Her work with best practices and standards development has helped clients address the gaps and nuances in change and implementation challenges. Gisele is an expert member on professional standards development at IEEE (Institute for Electrical & Electronics Engineers): P7000, P7004, ECPAIS and P2089. She also teaches Methods of Inquiry and Chairs the research design of doctoral candidates as Adjunct Faculty in the Fischler School of Education at Nova Southeastern University.    

John Waters is the principal consultant and data engineer at Symbiotica LLC. He leads the technical design and architecture collaborations on digital transformation. Across industry verticals and business functions, John can transform any existing application, business need and technology challenge into an optimal digital solution. Deep experience he has in the energy, process and information technology industries providing technical design, architecture, and project management. He also develops hydrocarbon volumes accounting and measurement standards.  John helps define architectural guidelines and specifications for production related IT systems that improve business' agility, efficiency, and reduce support and implementation costs.  He is an adaptive, creative and out-of-the-box thinker, great at articulating complex issues and designs within large organizations to convince, guide, cajole and ultimately focus on the goal of making complex solutions work simply and perform well.